Product Warranty

Our products are of the highest quality and will last for many years to come and for added peace of mind we offer a Product warranty as defined below:

15 year product warranty image Shower Trays, Wetroom Formers, Shower Screens and Walk in Baths

5 year product warranty image Thermostatic Mixer and Electric Care Showers

3 year product warranty image Waste and Fast Fill Pumps, Extractor Fans, Electric Towel Rails, Walk in Bath Seals and Latch & Power Bath Motors



Product warranty applies to the original installation and is validated for the original purchaser(s) only.
It is not transferable to a third party.

The product warranty does not cover:

  • Accidental damage and damage caused by misuse or poor maintenance*.
  • Exposure to aggressive chemicals, abrasive or destructive cleaning materials, super heated agents or naked flames and objects such as lighted cigarettes*.
  • Normal wear, tear, aging and performance deterioration over time due to hard water.
  • Faults caused by additions or alterations to the product without our knowledge and prior agreement.

*Further advice about how to look after your bathroom is available in our Taking Care of your New Bathroom booklet.

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Supporting you every step

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Dedicated Installation team

Our team of installers make sure everything is done with minimal disruption

Full Product Guarantee

All products are covered by our comprehensive guarantee for up to 15 years

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